Global Leader in AI-Driven Digital Transformation, Innovation & Data-Driven Business Strategies

I’m Fernando Mocelin Machado, CEO of Solutiva and Global COO at NSH Technologies, with 10+ years of experience leading high-impact initiatives in digital transformation, customer experience, and intelligent automation.

My journey is built on innovation, strategic leadership, and a relentless focus on results. I help companies optimize operations, scale digitally, and deliver exceptional customer experiences through cutting-edge technologies like Oracle CX, Salesforce, Adobe, Google Cloud, AWS, and VTEX. I founded Solutiva to turn ideas into powerful business solutions. At NSH Technologies, I lead global expansion and digital initiatives powered by generative AI and predictive analytics. Fluent in Portuguese, Spanish, and English, I bring a global perspective to tech-driven growth with strategic agility and operational excellence.

Fernando Mocelin Machado

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My Companies! My Vision! My Legacy!

As Founder and Co-Owner, I lead both Solutiva and NSH Technologies with a strategic focus on innovation, digital transformation, and global scalability. These ventures represent my commitment to delivering AI-driven solutions, intelligent automation, and impactful customer experiences across diverse industries and international markets.

Education

Specialization in Leadership & Organizational Management

2025

Northwestern University

Master of Science in IT Management

2024 – 2026

UTEL, Mexico

Postgraduate in Project Management

2020 – 2021

Fundação Getúlio Vargas (FGV)

Postgraduate in Software Engineering

2018 – 2020

PUC Minas

Bachelor’s Degree in Systems Analysis and Development

2015 – 2018

IFRS – Instituto Federal do Rio Grande do Sul

Bachelor’s Degree in Agribusiness Technology

2009 – 2012

IFRS – Instituto Federal do Rio Grande do Sul

Experience

Founder & CEO — Solutiva

Sep 2022 – Present | Mexico City, Global

Founded Solutiva to empower businesses through AI-driven digital transformation.
• Scaled Solutiva from LATAM to international markets
• Delivered projects combining innovation, automation, and customer insight
• Built strategic alliances and mentored global tech teams

Global Chief Operating Officer — NSH Technologies

Dec 2023 – Present | Mexico City, LATAM | EMEA | North America

Leading global operations and strategic expansion across multiple regions. Driving digital transformation through AI, automation, and customer-centric solutions.
• Executed international expansion in EMEA and LATAM
• Implemented process automation using AI/ML technologies
• Oversaw high-impact projects in Customer Experience (CX), Cloud, and Integration

Chief Operating Officer — NSH Technologies

Nov 2022 – Dec 2023 | São Paulo, Brazil

Led regional operational structure and digital strategy execution in Latin America.
• Improved operational scalability and delivery processes
• Led complex Salesforce, Oracle CX, and VTEX projects
• Enhanced cross-functional collaboration across delivery teams

Head of Digital Commerce — NSH Technologies

Jun 2021 – Nov 2022 | São Paulo, Brazil

Designed and delivered omnichannel strategies for global e-commerce brands.
• Developed and implemented digital commerce strategies (B2B, B2C, Marketplaces)
• Managed integrations with Adobe, Oracle, Salesforce, and VTEX
• Delivered data-driven personalization for customer experience

My Services

A global approach to innovation and digital transformation, delivering intelligent solutions with AI, predictive analytics, and process automation – designed to scale your business and optimize customer experience.

01

AI-Driven Digital Transformation

We design and implement scalable, end-to-end digital solutions powered by generative AI, machine learning, and cloud automation – enabling operational efficiency, innovation, and competitive advantage.

02

Customer Experience & Commerce Strategy

We build personalized, omnichannel experiences using platforms like Oracle CX, Salesforce, Adobe Experience Cloud, and VTEX – connecting businesses to their customers with precision and impact.

03

Data-Driven Business Consulting

From strategy to execution, we help organizations use data and predictive analytics to make smarter decisions, integrate systems, and drive sustainable growth across B2B, B2C, and Marketplace environments.

Trusted by Leading Organizations

Over the years, I’ve had the privilege to collaborate with some of the most respected names across Latin America and globally — delivering innovation, digital transformation, and intelligent solutions through technology and strategy.

Let’s Connect

Whether you’re looking to drive digital transformation, explore AI-driven innovation, or build strategic partnerships — I’m here to collaborate with you.

contato@fernandomm.com.br

+55 51 4042-7797

Ciudad de México | Porto Alegre